This press release features multimedia.
This new service is only available in 37 cities.
Remote access to a customer vehicle is handled via the free Amazon Key mobile app, which interacts with the remote vehicle opening/locking system in a way the company says allows only a one-time entry, much like the in-home system.
Last October, Amazon was reportedly in "direct talks" with Phrame, a San Francisco-based provider of smart license plates, to develop a solution that allows for direct-to-trunk delivery.
The service works like any regular Amazon delivery: Upon ordering, a shopper can track his or her package through real-time notifications, including delivery status. Amazon unlocks the auto, allowing the delivery person to drop the package inside, and then locks it back up within minutes. It's an extension of Amazon Key, a program introduced past year that lets the company's couriers place packages inside participating users' homes when they're away to reduce the risk of theft. With Amazon Key, the company's delivery drivers could unlock users' door and leave the package inside, even if no one is home.
Head to Amazon's In-Car delivery page for more information or to sign up.
Customers won't be able to get in-car deliveries if they park inside gated and underground parking garages where satellite signals often can't penetrate.
Current vehicles compatible with the service include 2015 or newer Chevrolet, Buick, GMC and Cadillac vehicles with an active OnStar account, and 2015 or never Volvos with an active Volvo On Call account. Amazon says it hopes to add other auto brands in the future.
Amazon is trying to quell any security fears customers have by explaining how verification is done.
To activate the service, customers can download the Amazon Key App which will link their Amazon and OnStar accounts.
A final notification comes when the vehicle is locked with the package inside. In addition, the courier will never get a key to your vehicle or any special code whatsoever.
This also means that your delivery can be sent to any address on your account (home, office, friends house, family, etc).
"Simplification of experience for our consumers is central to Volvo's digital vision".
The press release doesn't mention anything about groceries, but it's not hard to imagine having staples like bread, sodas and other non-perishables waiting in your vehicle either when you walk out of your office or waiting in your auto in your driveway when you get home. Tuesday the company launched its new Amazon Key in-car delivery service. "This mix of vehicle and commerce is starting the next wave of innovation and we intend to be at the forefront".