In the letter dated February 2, Reuters reports that Apple admitted to knowing about manufacturing issues that led to batteries (and the encompassing devices) malfunctioning since the fall of 2016. Apple said in response that it was "exploring this and will update you accordingly". John Thune (R., S.D.), chairman of the Senate commerce committee, who asked Apple, among other things, if it would consider providing rebates.
Apple's iOS 11.3 Beta has added the ability for you to disable a feature that throttles your iPhone's performance whenever you're experiencing some battery problems. In a long support document, Apple mentioned the process raised concerns on how an iPhone works after the tweaks are applied.
Apple sold 77.3 million iPhones in the key holiday quarter, missing Wall Street expectations of 80 million. The latest beta update brings a new "Battery Health" feature to the iPhones.
According to MacRumors, Apple is likely collecting data from customers experiencing the problem so that its engineers can look into it - as it does with any potential software or hardware issues. Before all this though, Apple starts off by warning users that iPhone batteries are like any other rechargeable battery, in that they become less effective as they get older. Also, there are peak performance capacity and performance management options as well.
The company reveals that it meant to slow down the phones to prevent them from crashing in situations when their worn-out battery couldn't supply enough power to support demanding functions. However, supply chain reports claim that Apple has reduced the iPhone X production from 40 million to 20 million units in the current quarter due to poor demand. To redeem itself for this lack of communication, Apple lowered the price for replacing an iPhone battery down to $29 and promised that a future update will let the users know what their batteries' health now is and also allow them to disable the throttling manually.
"We did not consider in any way, shape, or form, what it would do to upgrade rates".